CEMRI: Clinic Management System
Hybrid online-offline clinic management system for comprehensive healthcare across geographically dispersed plantation sites.
The Challenge
Sime Darby Plantation operates numerous clinics across geographically dispersed plantation sites. Key challenges included inconsistent internet connectivity in remote locations, inefficient manual record-keeping processes, difficulty in retrieving and updating patient records across multiple sites, and need for standardized and secure patient data management with compliance to healthcare quality and data governance requirements.
Our Solution
To address these challenges, we conducted workflow analyses and stakeholder interviews to map critical clinic operations, designed system architecture to support both online and offline modes ensuring uninterrupted access to essential functions, prioritized security and compliance features for medical record management, and implemented phased development to ensure rapid deployment and iterative improvement. The CEMRI Clinic Management System delivers a hybrid clinic platform that seamlessly syncs data whenever connectivity is available, allowing staff to work locally without data loss. The system includes comprehensive patient registration, appointment scheduling, medical record modules, medical certificate (MC) generation and printing, and secure centralized database with controlled access for privacy and data integrity.
Key Results
Project Gallery
Project Information
Sime Darby Plantation
Healthcare
ERP Systems
8 months
5 developers
2023
Client Testimonial
“CEMRI has transformed the way our plantation clinics operate. Even when the internet is down, we never lose access to essential patient information. Staff and patients alike have noticed the improvements—and our clinics can now deliver a higher standard of care across every site.”
Clinic Administrator
Clinic Administrator
Sime Darby Plantation
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