Privacy Policy
Last updated: 15 October 2025
1. Introduction
SmitheryTech PLT ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By using our website or services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us, including:
- Name and contact information (email address, phone number)
- Company information and job title
- Project requirements and specifications
- Communication preferences
- Payment information (processed securely through third-party providers)
2.2 Automatically Collected Information
We automatically collect certain information when you visit our website:
- IP address and device information
- Browser type and version
- Pages visited and time spent on our website
- Referring website information
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the collected information for various purposes:
- To provide and maintain our services
- To process transactions and send related information
- To communicate with you about our services and updates
- To improve our website and services
- To analyze usage patterns and trends
- To comply with legal obligations
- To protect against fraud and unauthorized access
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- With your explicit consent
- To comply with legal requirements or court orders
- To protect our rights, property, or safety
- With trusted service providers who assist in our operations
- In connection with a business transfer or merger
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences, but disabling cookies may affect website functionality.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information:
- Right to access your personal information
- Right to correct inaccurate information
- Right to delete your personal information
- Right to restrict processing of your information
- Right to data portability
- Right to object to processing
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
12. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Email: info@smitherytech.com
Phone: 012-4791797
Address:
Unit 12-02, Level 12, Tower B, The Vertical Business Suites, Bangsar South, No.8 Jalan Kerinchi, 59200 Kuala Lumpur, Malaysia