Giftpace: Merchant Voucher Activation & Redemption Platform
Our own innovative platform streamlining merchant voucher card activation and enabling seamless point redemption across partner networks.
The Challenge
Modern loyalty and gift card programs faced several hurdles: Complex activation processes that were cumbersome and prone to error, requiring manual intervention and disparate system integrations. Fragmented redemption experiences where users struggled to redeem credits and points across multiple, non-connected platforms, resulting in poor customer experience and reduced engagement. Time-consuming merchant onboarding that limited network growth and flexibility.
Our Solution
Our team focused on user-centric design and robust integration: Developed a digital solution allowing merchants to easily activate voucher cards directly from their own interface, minimizing onboarding friction. Implemented secure, real-time synchronization with partner platforms, enabling cardholders to redeem points or credits instantly wherever collaborations exist. Leveraged flexible API endpoints to ensure the solution could scale and adjust to evolving business models, promotions, and merchant requirements. The Giftpace App offers a Merchant Activation Module for quick card activation, Unified Redemption Experience for seamless point redemption across partner platforms, and Customizable API Integration for effortless program management.
Key Results
Project Gallery
Project Information
Internal Product
Financial Services
Mobile Apps
5 months
5 developers
2023
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